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Added Nov 20, 2024

Senior Process Analyst (26624)

Remote Remote | Contract Fulcrum Consulting, an LRS company is seeking a Senior Process Analyst with our client in Raleigh, NC. We are looking for a highly skilled Senior Process Analyst to join our team and lead efforts in enhancing our complaints management processes. In this role, you will collaborate across departments to capture and design processes that improve efficiency and customer satisfaction within the financial services sector. Key Responsibilities: Process Capture and Design: Lead initiatives to capture and design processes related to complaints management, ensuring alignment with best practices and regulatory requirements. Collaboration: Foster cross-departmental collaboration to identify and implement areas for improvement in the complaints management lifecycle. Process Analysis: Conduct thorough analyses of current processes, documenting escalation paths, resolution procedures, and system capture requirements to ensure clarity and consistency. Documentation: Create detailed process documentation and visual representations using tools such as MS Visio and PowerPoint, facilitating understanding and communication of processes. Financial Services Expertise: Apply your understanding of complaint management processes within the financial services industry to enhance operational efficiency and customer service outcomes. Business Process Design: Utilize your expertise in business process design to implement effective solutions that mitigate risks and improve overall process performance. Control and Risk Management (Nice to Have): Assist in the design of controls related to operational risks, contributing to comprehensive risk management strategies. Procedure Writing (Nice to Have): Translate processes into clear and actionable procedures, ensuring accessibility and understanding for relevant stakeholders. Key Skills and Requirements: 5+ years of experience in process analysis, design, and improvement, preferably within the financial services sector. Strong understanding of complaints management processes and relevant regulations. Proficiency in process design and presentation tools (e.g., MS Visio, PowerPoint). Experience in business process design and financial risk management. Knowledge of control design, operational risks, and risk management practices is a plus. Experience in procedure writing, with the ability to clearly translate complex processes into understandable documents. Fulcrum Consulting, an LRS company, is an equal opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, gender identity, domestic partner status, sexual orientation, genetic information, citizenship status or protected veteran status.
Added Nov 20, 2024

AML KYC Consultant (26623)

Raleigh NC | Contract Fulcrum Consulting, an LRS company is seeking an AML KYC Consultant with our client in Raleigh, NC. We are seeking an experienced AML KYC Consultant to join our compliance team as a first line of defense in our bank. This role combines strategic oversight with hands-on execution, ensuring robust anti-money laundering (AML) and know your customer (KYC) processes are implemented and maintained effectively. Key Responsibilities: Strategy Development: Design and refine AML and KYC policies and procedures that align with regulatory requirements and industry best practices. Execution: Actively engage in the execution of KYC due diligence processes, including customer identification, risk assessment, and enhanced due diligence for high-risk clients. Process Improvement: Identify gaps in existing processes and recommend enhancements to improve efficiency and compliance. Collaboration: Work closely with internal teams (such as Operations, Risk, and Legal) to ensure a cohesive approach to AML/KYC compliance. Reporting: Prepare and present regular reports to senior management on KYC compliance activities, risks, and improvements. Hand-off Planning: Develop actionable plans for transferring responsibility for ongoing compliance tasks to relevant teams, ensuring clarity in roles and responsibilities. Qualifications: 10+ years of experience in AML/KYC compliance within the banking or financial services sector. Strong understanding of regulatory frameworks and compliance requirements. Excellent analytical and problem-solving skills, with a keen attention to detail. Exceptional communication skills, with the ability to convey complex information clearly to diverse audiences. Proven ability to work both strategically and operationally, executing plans effectively while managing multiple priorities, being flexible and strong ability to roll up sleeves and get things done. Strong interpersonal skills to foster collaboration across departments. Fulcrum Consulting, an LRS company, is an equal opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, gender identity, domestic partner status, sexual orientation, genetic information, citizenship status or protected veteran status.
Added Nov 18, 2024

Graphic Designer Associate (26618)

Minneapolis MN | Contract Fulcrum Consulting, an LRS company is seeking a Graphic Designer Associate with our client in Minneapolis, MN. Description: Remote position Contract to hire Required years of experience: 3+ years In collaboration with the global Brand, Creative, & Content team, this design role is responsible for design and development for a focused portfolio of work within the Columbia Threadneedle Investments firm. This designer creates and develops visual content used in a variety of communication mediums including digital and print, and ensures our brand is represented in an engaging way that aligns with stated standards and specifications. Responsibilities: Design print and digital content for all communication channels, maintaining a high standard of on-target, on-brand visual execution Work collaboratively with broader global creative team (inclusive of copywriters, designers, and content producers) from concept to completion. Interpret creative briefs and be able to present creative rationale that supports the business goal to peers and internal stakeholders. Review materials to ensure feedback has been addressed, ensure brand accuracy and consistency Effectively and proactively manage deliverables and deadlines Qualifications: Bachelor’s degree or equivalent Experience working in agency or within marketing team Fluency with Adobe Creative Suite (InDesign, Illustrator, Photoshop), Acrobat, Microsoft Word Excel and PowerPoint. Aftereffects and Premiere desirable. Strong knowledge of typography and design principles Ability to interpret creative brief objectives, work within brand guidelines and standards Strong relationship skills, attention to detail and ability to manage several projects at once Preferred working knowledge of HTML, UI, UX, and web standards LRS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Added Nov 14, 2024

Project Management Associate - Technology (26612)

Minneapolis MN | Contract The Associate Project Manager will be responsible for actively driving the implementation of project deliverables as outlined in the project charter, ensuring alignment with project budget, scope, schedule, risk, and quality standards. This role requires effective collaboration with project stakeholders and technical resources to achieve project objectives and successfully transition projects into business operations upon completion.Key Responsibilities: Collaborate with stakeholders, including the Steering Committee, Project Sponsor, Project Management Office, and Competency Center, to define project resource requirements and secure skilled resources. Coordinate with technical teams to execute the project plan, escalating risks or issues to leadership as needed. Facilitate alignment of project objectives with business partners, vendors, and project management teams. Support project transition into daily business operations upon completion. Serve as the first point of contact for customers onboarding to voice services, handling business and technical requirements, and providing escalation support if necessary. Identify and drive improvements for onboarding, training, and support processes to enhance the end-to-end service experience. Qualifications: Bachelor’s degree in Business, Finance, or a related field, or equivalent work experience. Minimum of 5 years of relevant project management experience. Strong attention to detail, with a focus on achieving results. Ability to adapt quickly to changing situations and manage ambiguity. Independent decision-making skills, along with strong analytical and problem-solving capabilities. Candidates must have permanent authorization to work in the US without sponsorship 3rd party candidates will not be considered Candidates must be local to Minneapolis, MN Preferred Skills: Proficiency in customer service and experience supporting the onboarding process. Ability to collect and document technical requirements for service setups. Ability to manage escalations and provide effective solutions to improve customer experiences. LRS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Added Nov 07, 2024

Senior Application Specialist (26597)

Minneapolis MN | Temp to Perm Fulcrum Consulting, an LRS company is seeking a Senior Application Specialist with our client in Minneapolis, MN. What is the opportunity? In this position, you would partner with IT, operations teams, and business stakeholders to assess, analyze, and recommend business and technical solutions. You also would lead the teams through design and development and ensure the solution is properly implemented from end-to-end. If you like taking back-end systems from where they are to a newer, better target state, this is the position for you.What will you do? Work collaboratively with solution architects, business analysts, project managers, and technical leads to design solutions for different back-office processes Develop and present solution alternatives along with recommendations to business stakeholders, executives, and senior management Recommend best mix of standard functionality, configuration and custom development, interfacing applications and third-party vendor solutions to meet business requirements and project objectives Help project delivery team with what cross commits need to do from ideation to launch Work with one or more of our back-office vendor systems to determine technical requirements and documentation Identify functional issues and risks and develop/recommend mitigation strategies Configure systems solution and develop functional specifications when needed based on business requirements Documents new builds and transitions to production support team Requirements: 3+ years of experience in IS/IT or Financial Security Reference Data systems Ability to research and document current technical state of systems end-to-end through talking with users, other tech teams, and documentation Strong systems and process analysis and documentation skills Strong visual and verbal communication skills College degree or sufficient related work experience Nice-to-have Bachelor’s degree in business administration or quantitative / analytical field Experience working in a team environment Experience with project development process of baselining and managing changes Experience with financial/wealth management industry Experience with financial security reference data Fulcrum Consulting, an LRS company, is an equal opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, gender identity, domestic partner status, sexual orientation, genetic information, citizenship status or protected veteran status.
Added Oct 28, 2024

Technical Systems Analyst (26577)

Minneapolis MN | Contract Fulcrum Consulting, an LRS company is seeking a Technical Systems Analyst with our client in Minneapolis, MN. As a Technical Systems Analyst, you will collaborate closely with business owners and IT teams to assess, research, and analyze business, technical, and system needs. Your expertise will help us provide effective solutions within our applications. You will manage and drive application enhancements while ensuring the stability of existing systems. Key requirements: Partner with business stakeholders to identify and analyze their needs, translating business requirements into technical solutions. Become proficient in key vendor applications and understand their integration with our systems. Manage and resolve production issues affecting applications promptly. Build strong relationships with our vendors’ technical staff to facilitate communication and issue resolution. Serve as the primary point of contact for communicating application updates to business users and service desks. Represent the IT department in enhancement projects for the applications, ensuring alignment with business objectives. Develop evaluation criteria and participate in the assessment of third-party vendors and software, including conducting due diligence exercises. Qualifications: 8+ years as a Technical Systems Analyst or Application Specialist Fulcrum Consulting, an LRS company, is an equal opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, gender identity, domestic partner status, sexual orientation, genetic information, citizenship status or protected veteran status.
Added Oct 28, 2024

Senior Data Engineer - Lead (26575)

Minneapolis MN | CTH Fulcrum Consulting, an LRS company is seeking a Senior Data Engineer - Lead with our client in Minneapolis, MN. Job Summary: As the Senior Data Engineer Lead, you will be responsible for overseeing the design, development, and maintenance of our data infrastructure. You will lead a team of data engineers, driving best practices in data integration, modeling, and reporting. Your expertise in Snowflake and Databricks will be crucial in optimizing our data pipelines and ensuring data quality. Key Responsibilities: Lead the design and implementation of scalable data architectures and pipelines using Snowflake and Databricks. Oversee data integration processes, ensuring seamless data flow from various sources into our data warehouse. Develop and maintain data models to support business intelligence and reporting needs. Implement and manage data cataloging processes to enhance data discoverability and governance. Collaborate with cross-functional teams to define data requirements and provide insights through effective data reporting. Mentor and guide junior data engineers, fostering a culture of continuous learning and improvement. Stay current with industry trends and technologies, recommending improvements to our data strategy. Ensure data security and compliance with relevant regulations. Qualifications: 10+ years of experience as a Data Engineer, with a strong focus on data architecture and engineering principles. 3+ years of hands-on experience with Snowflake, including data modeling and ETL processes. Proficiency with Databricks is highly desirable. Strong experience in data integration tools and techniques. Expertise in data modeling, data cataloging, and reporting frameworks. Familiarity with cloud platforms (AWS, Azure, or GCP) and data warehousing concepts. Excellent problem-solving skills and the ability to work independently as well as in a team environment. Strong communication and interpersonal skills, with the ability to present complex data concepts to non-technical stakeholders. Fulcrum Consulting, an LRS company, is an equal opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, gender identity, domestic partner status, sexual orientation, genetic information, citizenship status or protected veteran status.
Added Oct 17, 2024

Software Developer (26555)

Minneapolis MN | Contract Fulcrum Consulting, an LRS company is seeking a Software Developer with our client in Minneapolis, MN. What is the opportunity? As a Software Developer – partner across IT and with assigned business line(s) to assess, research, and analyze business, technical and system needs in order to resolve business systems issues by recommending technology solutions that meet sponsor/stakeholder needs. What will you do? Responsible for all aspects of joint development including hands-on and assists with vendor negotiations where applicable Develops detailed plans and accurate estimates for the design, build, implement and stabilize phases of the project and manage detailed design phases for large projects/ programs identifying, tracking and resolving technical issues and ensuring solution meets sponsor needs and PLC deliverables Provides consulting services on new and strategic initiatives (medium to large of varying complexity) Researches emerging trends/best practices and determines implications of proposed solutions on meeting business unit strategy Develops feasibility studies and proposals for senior management and executive decisions on large complex projects Together with Project Manager, and Solutions Architect determines best mix of development, interfacing applications, third party vendor solutions to meet business requirements and project objectives Provides input and coordinates with DBA in creating new and modifying existing database structures using different types of databases and recommending appropriate DB based on required functionality across multiple systems Provides direction, expertise, feedback, coaching and development to build the capability of more junior staff Spearheads joint technical design sessions (internally and with SaaS vendor) via technical iteration of design, development, documentation, testing and deployment What do you need to succeed? Requirements: 3+ years of experience in a real-world setting with Java Understanding of SQL Server or similar enterprise-class SQL database Use of JDBC and ACID transactions in a server application Experience with REST web services (client and server) Ability to accept a technical user story and take it from design through coding and testing with minimal supervision Ability to fully unit test development work with automated unit tests Strong object-oriented fundamentals, including familiarity with SOLID concepts Nice-to-have: Experience with Java running on Linux Experience with RedHat OpenShift or similar cloud platform Some familiarity with lightweight/utility web UI development Dev-ops experience with Docker or similar container ecosystem Experience with Kafka, IBM MQ, or similar messaging technology Experience with Java build and test tools such as JUnit and Gradle Fulcrum Consulting, an LRS company, is an equal opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, gender identity, domestic partner status, sexual orientation, genetic information, citizenship status or protected veteran status.
Added Oct 10, 2024

Azure Network Engineer (26539)

St. Paul MN | Contract Fulcrum Consulting, an LRS company is seeking an experienced Azure Network Engineer with our client in St. Paul, MN. Responsibilities: As an Azure network engineer the contractor’s responsibilities include documenting, optimizing performance, resiliency, scale, and security of Azure networking solutions. Candidate proactively monitors network environments to identify issues and minimize risk. The contractor also identifies and works with appropriate team members to resolve connectivity issues. Qualifications: Contractor should have experience creating, negotiating, and managing compute, storage, and networking resources in Azure. Subject matter expertise in planning, implementing, and managing Azure networking solutions including core network infrastructure, disaster recovery routes, hybrid connectivity, application delivery services, private access, to Azure services and network security. Hands-on work with GitHub or Azure DevOps and associated CI/CD tooling. Experience utilizing Terraform to automate the deployment of Azure resources; standardization with Infrastructure-as-Code (IaC) implementations; Designing, implementing, and managing complex network infrastructures across cloud and on-prem environments. Networking Technologies Required: Knowledgeable with DNS (hands on), Network Proxy Configuration, Load balancing, Application Gateways, Port address translation (PAT) and Network address translation (NAT). Experience with cloud native security tools and security compliance; ensure network security by enforcing firewalls, VPNs, and access control policies. Experience performing advanced troubleshooting and root cause analysis to expedite incident resolution. Experience guiding and facilitating a combination of both business and engineering stakeholders through a technical decision. Experience with software defined networking for cloud native and marketplace tools (Palo Alto preferred). Experienced in Microsoft Azure. Microsoft AZ-700 certification desired. Azure Data Lake Storage experience desired. Fulcrum Consulting, an LRS Company, is an equal opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, gender identity, domestic partner status, sexual orientation, genetic information, citizenship status or protected veteran status.
Added Sep 30, 2024

Senior Transformation Technology Analyst (26518)

Minneapolis MN | Temp to Perm Fulcrum Consulting, an LRS company is seeking a Technology Transformation Analyst with our client in Minneapolis, MN.Senior Technology Transformation Analyst will collaborate with all SDLC stakeholders—including Scrum Masters, Development teams, Testing groups, Production support, and Product owners—to optimize software delivery. The person would be responsible for achieving a 25% increase in operational efficiency, resulting in 25% more output while maintaining the same costs and accelerating turnaround time to meet business needs. The person in this role will work with technology and business leaders to integrate a technology strategy focused on maintaining top-of-the-class infrastructure and architecture into our strategic business roadmap, fostering a culture of continuous technology improvement. By defining and reporting on metrics, they will ensure clear progress toward building an elite software organization.What Will You Do? Collaborate with all stakeholders involved in the software development life cycle (SDLC), including Scrum Masters, Development teams, Testing groups, Production support, and Product owners, to identify opportunities for improvement and streamline software delivery processes. Develop and execute a roadmap for achieving a 25% increase in operational efficiency, resulting in a 25% boost in team output while maintaining existing costs. Accelerate turnaround time for software delivery by 50% to meet evolving business needs and market demands, while ensuring the highest level of quality and customer satisfaction Reduce number of defects by 30% by improving unit test code coverage and unit test effectiveness Drive the development and implementation of best practices, tools, and methodologies to enhance software development processes. Partner with Dev and QE leads of each squad to enable yearly roadmap for technology transformation. Drive continuous improvement efforts, monitor ongoing results, define process areas for review, and conduct benchmarking activities to ensure best in class results. Define and track key performance indicators (KPIs) to measure progress and success, providing regular updates and reports to senior leadership on the status of engineering transformation initiatives. Responsible for coaching, mentoring, training of two other engineering transformation analysts What Do You Need To Succeed? Must have: University degree in computer engineering or related fields OR equivalent experience 5+ years of experience in Software engineering as Scrum Master or Business Analyst Strong understanding of Agile methodologies and experience implementing Agile practices across teams. Strong analytical and problem-solving skills, with the ability to think strategically and drive data-driven decision-making. Excellent leadership and communication skills, with the ability to inspire and motivate teams to achieve their full potential. Nice-to-have: Passion for digital transformation Basic proficiency in VBA or Python Fulcrum Consulting, an LRS company, is an equal opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, gender identity, domestic partner status, sexual orientation, genetic information, citizenship status or protected veteran status.